See this page for more info on our Chatbots and AI Services: https://www.crowcanyon.com/sharepoint-services/crow-canyon-ai-services/
▪Chatbots are a great way to provide a degree of self-service to end users. They do require some setup to operate properly and provide relevant answers and guidance.
▪NLP (Natural Language Processing) allows users to enter in "natural" language in searches rather than just specific keywords. ("How do I change the toner on my printer?" vs "Toner, Printer")
HOW TO SET THESE UP
For Chatbots & AI Services, we recommend contacting us at support@crowcanyon.com for assistance. There are a number of settings and configurations that need to be done and it is best discussed in real-time than in this manual.
For NLP, this article (https://www.crowcanyon.help/article/399/) gives guidance. The article is geared towards someone already familiar with NLP. Please contact us for assistance and more information.
SCREENSHOT OF AI SERVICES PAGE IN NITRO STUDIO:
