Tickets Trends: This page shows the Manager various trends regarding Tickets as listed below
•Open and Closed Tickets by week: This report shows all open Tickets and Closed Tickets by week.
•Open and Closed Tickets (last 7 days): This report shows all open and closed Tickets from last 7 days. As shown in report, open ticket in last 7 days is 2 and closed Ticket in last 7 days is 2.
-Closed Tickets by Staff (last 7 days): This report will show all closed Tickets of each assigned staff in last 7 days. As shown in report, 2 Ticket is closed by John Smith in last 7 days.
-Closed Tickets by Staff (last 180 days): This report will show all closed Tickets of each assigned staff in last 180 days. 